Last updated: June 10, 2024
Advanta Rx, Inc. and its subsidiaries
(collectively, “Advanta Rx,” “we,” or “us”) owns and operates the website www.advantarx.com and may, now or in the
future, own and operate an advantarx.com mobile application (collectively, the “Sites”). Your use of
the Sites, any part thereof, or anything associated therewith, including the services, features,
content, and applications, together with the Sites, are the Advanta Rx Service (“Services”) offered
by Advanta Rx, Inc. and our affiliated professional entities for whom we coordinate healthcare
offerings.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES, OUR WEBSITE,
OR OUR MOBILE APPLICATIONS.IMPORTANT NOTE - Our Notice of Privacy Practices is a separate document
that governs how protected health information ("PHI") about you may be used and disclosed in
connection with the health care services in accordance with the Health Insurance Portability and
Accountability Act (“HIPAA”).
This Privacy Policy (the “Privacy Policy”) describes the types of
information Advanta Rx. and its affiliates, including certain affiliated professional entities
(collectively, “Advanta Rx”, “we”, “our”, or “us”) may collect from you or that you may provide when
you use the AdvantaRx.com website (“website”), our iOS mobile application (“iOS mobile app”) or our
mobile web application that includes our Android mobile application (“mobile web app”) and
(collectively the “Platform”). This Privacy Policy also describes our practices for collecting,
using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by
this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of
Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the
meanings assigned to them in the Terms of Service. By accessing or using the Platform, you
acknowledge that you have read, understood and agreed to be legally bound by and comply with this
Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you,
please do not use the Platform or provide any Personal Information. This Privacy Policy may change
from time to time and your use of the Platform after we make changes is deemed to be acceptance of
those changes, so please check this Privacy Policy periodically for updates.
This Privacy
Policy does not apply to information collected by any third-party, including through any application
or content (including advertising) that may link to, be embedded on, or otherwise accessible from or
on the Platform. Also, you may be subject to different privacy policies or terms of service for
other websites or applications.
Advanta Rx is committed to protecting your privacy. We
provide this Privacy Policy to explain the type of information we collect and to inform you of the
specific practices and guidelines that protect the security and confidentiality of personal
information.
Information About You and Your Health Care Treatment and Payment. We
collect several types of information from and about users of our Platform, including:
-
Information by which you may be personally identified, such as name, mailing address, email address,
telephone number and account information, postal address, gender, occupation, billing and collection
information that you provide to us, information related to your eligibility, or any other
information collected on the Platform that is defined as personally identifiable information under
applicable law (“Personal Information”).
- Health-related information, such as clinical
history and condition, and any other information exchanged in emails, texts, chats or calls between
you and Advanta Rx.
- Information about your Internet connection, the equipment you use to
access our Platform, and usage details.
- Information about you, such as whether you are a
current user, your product interests, location or demographics, or information related to your
inquiry or request.
- Any other information we specifically request.
We
collect this information:
- Directly from you when you provide it to
us.
- Automatically as you navigate through the Platform (e.g., usage details, IP address,
and information collected through cookies, web beacons, and other tracking technologies).
-
From third-parties with whom we work to provide you services, such as physicians, medical
professionals, and pharmacies.
- We may receive certain information about you through
companies that provide us with such information as part of their relationship with us, including
Meta, Google Analytics, Google Ads, Chargebee,, Stripe, and other third-party tools. We may also
receive information about you from your social media accounts if you use those accounts to sign-in
to your account with us.
Information You Give to Us.
The information we collect on or
through our Platform may include:
- Information that we collect when you browse our website
or download one of our mobile apps. Even without creating an account, we still may collect from you
some of the information described in this Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW IT IS
COLLECTED
- Information that you provide on our Platform, including information provided when you
sign in or register for an account on the Platform or for services provided by one of our
affiliates, or through communications with you through the Platform or as a result of any healthcare
services.
- Information to process or respond to your inquiries related to requests for
treatment, payment, customer service; and when you provide feedback on our Platform, including
payment processing information that includes billing information, such as a name, address, email
address, and payment card information. When you provide or update your payment processing
information, we transmit the payment via an encrypted connection to a third-party credit card
processor. Advanta Rx does not collect or store your full credit card details.
- Records and
copies of your correspondence (including email addresses) if you contact us, such as when you report
an issue with our Platform or other services.
- Information that you provide for display or
posting on the Platform, including information provided in social media and/or testimonials. If you
provide a testimonial, your first name will be posted along with the testimonial. Please remember
that testimonials are located in the public areas of our Platform. Do not provide information for
display or posting on the Platform that you would not want others to save or share.
- Your
search queries on the Platform.
As with many other websites and applications, as you navigate
through and interact with our Platform, we may use automatic data tracking technologies to collect
certain information about your equipment, browsing actions, and patterns, including:
-
Details of your visits to our Platform, including traffic data, location data, logs, language, date
and time of access, frequency, and other communication data and the resources that you access and
use on the Platform.
- Information about your computer and Internet connection, including
your IP address, operating system, host domain, and browser type.
- Details of referring
websites (URL). We also may use these technologies to collect information about your online
activities over time and across third-party websites or other online services (behavioral
tracking).
The information we collect automatically includes statistical data and may also
include Personal Information. We may also maintain it or associate it with Personal Information you
provide to us or that we collect in other ways or receive from third parties. It helps us to improve
our Platform and to deliver a better and more personalized service, including by enabling us
to:
- Estimate how individuals access and use our Platform.
- Store information about
your preferences.
- Speed up your searches.
- Recognize you when you return to our
Platform.
As with many other websites and applications, our Platform may use “cookies” or
other data tracking technologies (collectively “cookies”) to help us deliver content specific to
your interests, to process your requests, and/or to analyze your visiting patterns. We may collect
the following types of information about your visit including: the domain from which you access the
Internet; IP address; operating system and information about the device or browser used when
visiting the Platform; date and time of your visit; content you visited; general location; and
website (such as google.com or bing.com) and website referral source (such as email notice or social
media site) that connected you to the Platform. Our Platform uses two types of cookies:
single-session (temporary) and multi-session (persistent). Temporary cookies last only as long as
your web browser is open, and are used for technical purposes such as enabling better navigation
through our Platform. Once you close your browser, the cookie disappears. Persistent cookies are
stored on your computer for longer periods and are used for purposes including tracking the number
of unique visitors to our Platform and information such as the number of views a page gets, how much
time a user spends on a page, and other pertinent web statistics. Cookies, by themselves, will not
be used by Advanta Rx to disclose your individual identity. This information identifies your browser
to our servers when you use the Platform. We also use different types of first- and third-party
cookies on the Platform. For example, we use cookies to track user trends and patterns. This helps
us better understand and improve areas of the Platform that our users find valuable. We use cookies
to personalize content and ads, to provide social media features and to analyze our traffic. We also
share information about your browser’s use of our Platform with our social media, advertising and
analytics partners. We use the information from cookies to provide services better tailored to our
users’ needs.
- Meta Platforms. We use Meta Platforms (including, Facebook and Instagram)
(collectively, “Meta”), a web analytics and advertising service provided by Meta on our Site. With
its help, we and our customers can keep track of what users do after they see or click on a Meta
advertisement, keep track of users who access our Site or advertisements from different devices, and
better provide advertisements to our target audiences. The data from Meta is also saved and
processed by Meta. Meta can connect this data with your Facebook or Instagram account and use it for
its own and others advertising purposes, in accordance with Meta’s Data Policy which can be found
at, https://www.facebook.com/about/privacy/. Please click here if you would like to withdraw
your consent for use of your data with Meta.
- Google Analytics. We use Google Analytics, a
web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to
your use of our Site. Google Analytics uses cookies, to help our Site analyze how users use our
Site. You can find out more about how Google uses data by visiting “How Google Uses Data When You
Use Our Partners’ Sites or Apps” located at www.google.com/policies/privacy/partners/. For more information, please
visit Google and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.
- Google Ads. Google
Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display
Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:
http://www.google.com/settings/ads. Google also recommends installing the
Google Ads Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) for your web browser.
Google Ads Opt-out Browser Add-on provides visitors with the ability to prevent their data from
being collected and used by Google Analytics. For more information on the privacy practices of
Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy.
- Microsoft Bing Ads. Our
Site uses Bing Ads technology to collect and store data that is used to track user activity on our
Site. On our Site Bing UET tag is integrated. This service enables us to track user activity on our
Site when it has reached our Site via advertisements from Bing Ads. If the page visitor reaches our
Site via such an ad, a cookie is set on their computer. This cookie enables us to track, among other
things, the length of time spent on our Site, which areas of the Site were accessed, and which
advertisements reached our Site. The collection of the data generated by the cookie and related to
the use of our Site, as well as the processing of this data, can be prevented by deactivating the
cookie settings in your browser. In addition, based on the user’s preferences, Microsoft may be able
to track usage behavior across multiple electronic devices through cross-device tracking, enabling
it to display personalized advertising on or in Microsoft websites and apps. This behavior can be
disabled by the site visitor at https://choice.microsoft.com/en-us/opt-out. For more information on Bing
analytics services, visit the Bing Ads Website. For
more information about privacy at Microsoft and Bing, see the Microsoft Privacy
Bing Ads Website Policy.
- Other Third-Party Tools. We use other third party tools
that allow us to track the performance of our Site. These tools provide us with information about
errors, app and website performance, and other technical details we may use to improve our Site
and/or our Service.
Advertising: We may use data about how you browse and shop in order to
show you ads for Advanta Rx or our advertising partners that are relevant to your interests. We may
use cookies and other information to provide relevant interest-based advertising to you, and ad
networks to which we belong may use your browsing activity across participating websites to show you
interest-based advertisements on those websites. Interest-based ads are ads presented to you based
on your browsing behavior to provide you with ads more tailored to your interests. These
interest-based ads may be presented to you while you are browsing our Platform or third-party sites
not owned by Advanta Rx. Currently, we do not recognize if your browser sends a “do not track”
signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads.
If you would like more information about these practices, please click, https://optout.aboutads.info/#!/.
We may also collect data by
using “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “pixel tags”) that
allow us to know when you visit our Platform. Through pixel tags, we collect non-Personal
Information or aggregate information that can be used to enhance your online experience and
understand traffic patterns.
Information We Receive From Other
Sources.
This is information we receive about you if you use any of the other
websites we operate or other services we provide. We sometimes work with third parties and they
sometimes provide information about you. We obtain information from such third-parties with whom we
work to provide you with certain services (including, for example, sub-contractors, analytics
providers, advertising networks, and search information providers, or third parties who share your
information to provide health care services to you, such as a medical provider including your
information when they message or communicate with other medical providers or Advanta Rx).
In
addition, we may use third-party providers to serve or track interactions on other websites. You may
link to or access our Platform using other third-party websites. Use of such third-party websites is
subject to the terms of service and privacy policies of those third parties. Advanta Rx does not
control the use of third-party technology or the resulting information and is not responsible for
any actions or policies of such third parties.
Where permitted by applicable law, we may also
receive Personal Information about you from third-party sources (e.g., lead generators) to determine
whether an Advanta Rx product or service is right for you and to send promotional emails to
customers and prospective customers.
We may combine information we receive from other sources
with information you give to us and information we collect about you. Depending on the types of
information received, we will use the information received from other sources or the combined
information for the purposes described in Section III: HOW WE USE YOUR INFORMATION.
We may use information
collected about you, including Personal Information, in the following ways:
- To complete any
registration or other transactions or actions you request online, such as payment processing,
including determining eligibility, use, and other benefits.
- For treatment, payment, or
healthcare operational purposes.
- To communicate with you about our healthcare services and
information, products, and services that you request from us (which may include telephone,
voicemail, email, SMS/text messages, or notifications within the Platform).
- To contact you
if you receive healthcare services resulting from your use of the Platform.
- To administer
your account, including processing your payments and fulfilling your orders if you receive
healthcare services resulting from your use of the Platform.
- To operate the Platform and
perform any services associated with the Platform, including providing you with technical support
and to improve the Platform and our products and services.
- To provide you with information
that you have requested or to respond to your inquiries.
- To create de-identified
information that cannot be used to personally identify you, such as aggregate statistics relating to
the use of our service.
- To measure or understand the effectiveness of communications
(including advertising) that we send to you and others, and to deliver relevant communications to
you and to provide you with communications from Advanta Rx, surveys, newsletters, and other
information.
- To better understand our audience.
- To enhance the safety and security
or performance of our products and services. This includes verifying your identity, preventing or
detecting fraud or other unauthorized or illegal activities.
- To design, develop, and
communicate with you about our features, products, and services, or, subject to any consents or
authorizations that are required by applicable law, those of our subsidiaries, affiliates, and
parent companies and any of their related businesses and those of our third-party partners.
-
To notify you about changes to our services or the Platform.
- To enforce this Privacy Policy
and any other terms that you have agreed to, including to protect the rights, property, or safety of
us or any other person, or the copyright-protected content of the Platform.
- For any purpose
where you have given your consent (where legally required).
- To comply with applicable
federal, state, and other laws and regulations.
We may disclose Personal Information that we collect or you
provide as described in this Privacy Policy as follows:
- For treatment, payment, or
healthcare operations purposes.
- To anyone authorized under this Privacy Policy or pursuant
to any other consent or authorization that you may provide.
- To service providers that
assist us in the maintenance, improvement, and optimization of our Platform, such as service
providers that help us run and maintain the technology and security infrastructure that support our
Platform or that provide services such as email delivery, auditing, and similar services.
-
To medical providers, including without limitation, physicians, healthcare facilities and
organizations, pharmacies, and laboratories that provide any services to you, including medical
providers with whom you communicate and/or medical providers who review your information in
providing healthcare services to you. You acknowledge and agree that when medical providers provide
services to you, the medical providers and all personnel of their professional entities may see any
information you provide.
- To Advanta Rx and its affiliated professional entities’ employees,
or other third-parties who provide services to Advanta Rx or an affiliated professional
entity.
- To our affiliates and their employees, including for the purpose of posting
information or notifications about healthcare services in your account.
- To fulfill the
purpose for which you provide it. For example, if you sign up for certain services, we may share
your information in order to provide those services.
- To third-party credit card processors
via an encrypted connection so that they can process any payments by you.
- To any
third-parties we believe necessary or appropriate to comply with applicable laws.
- To
entities that assist us with marketing and advertising.
- For any other purpose disclosed by
us when you provide the information or with your consent.
- If we are under a duty to
disclose or share your Personal Information in order to comply with applicable law.
- If we
are under a duty to disclose or share your Personal Information to comply with any legal obligation,
or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights,
property, or safety of Advanta Rx, our customers, or others. This may include exchanging information
with other companies and organizations for the purposes of fraud protection and credit risk
reduction.
- With respect to de-identified information, for any purpose without
restriction.
- In the event of a sale, merger, consolidation, change in control, transfer of
substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to
third-parties information concerning your relationship with us, including, without limitation,
Personal Information that you provide and other information concerning your relationship with
us.
- For any purpose related to our use of information as set forth in Section III: HOW WE
USE YOUR INFORMATION
We strive to provide you with options regarding the Personal
Information you provide to us. We have created mechanisms to provide you with control over your
information:
- Tracking Technologies and Advertising. You can set your browser to refuse all
or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse
cookies, please note that some parts of our Platform may then be inaccessible or may not function
properly.
- Do Not Track. We do not currently respond to “do not track” signals.
-
Promotional Offers from Advanta Rx, its affiliates, or third-party partners. If you do not wish to
have your contact information used by Advanta Rx to promote our own products or services, you can
unsubscribe by sending a message to privacy@advantarx.com. If you are receiving email from Advanta Rx or from
one of our third-party partners, but do not have an account with us, you can unsubscribe at the
bottom of the email. If you are not able to unsubscribe online through one of those methods, please
contact us and we can handle your request. You can also always exercise your right to ask us not to
process your Personal Information for marketing purposes by contacting us at the address in Section
XI (Contact Information). If we have sent you a promotional email, you may unsubscribe by clicking
in the unsubscribe link in the bottom of the email.
- Mobile Alerts. By providing your mobile
number to us, you agree to be contacted by or on behalf of Advanta Rx and its affiliates, including
our medical organizations, at the mobile number you have provided, including via phone call or text
message, to receive transactional communications relating to the Platform or services we provide,
and you recognize and acknowledge that text messaging is an inherently less secure method of
communication and agree to receive text messages regardless of the level of security associated with
them. Message and data rates may apply. For help regarding the communications we exchange with you
using your phone number, reach our customer care center privacy@advantarx.com.
- SMS Marketing. By consenting to receive
marketing text messages, which are subject to separate consent terms, you consent to receive
recurring marketing text messages, which may relate to your health consultation and treatment that
you receive through Advanta Rx.
- Social Media Account Sign On. To the extent that you
choose to use a social media account application (such as Google, Facebook, or Apple) to create your
online account on the Site or otherwise sign into the Site, you understand that if another person
has access to your social media account, they will also have access to your account on the Site.
That means that another person could access any personal information contained on the Site. It’s
your decision about whether to give another person access to your social media account and whether
to use that account to sign on to the Site. Additionally, if you use a social media account
application to sign into the Site, you understand that the social media account application may send
information from your social media account to Advanta Rx.
We have implemented measures designed to reasonably secure your
Personal Information from accidental loss and from unauthorized access, use, alteration, and
disclosure.
Where we have given you (or where you have chosen) a password which enables you
to access certain parts of our Platform, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone. The information you share in public areas may be
viewed by any user of the Platform.
Unfortunately, the transmission of information via the
Internet is not completely secure. Although we will do our best to protect your Personal
Information, we cannot guarantee the security of your data transmitted to our Platform; any
transmission is at your own risk.
When you use our Platform there is a risk that your PHI
will be stored unencrypted on your mobile device. We take a variety of technical safeguards to make
sure that your PHI does not leak onto your mobile device but we cannot guarantee that these
safeguards work.
Our
Platform may contain links or references to other websites outside of our control. Please be aware
that this Privacy Policy does not apply to third-party websites. Advanta Rx encourages you to read
the privacy statements and terms of service of linked or referenced websites you enter. These
third-party websites may send their own cookies and other tracking devices to you, log your IP
address, and otherwise collect data or solicit Personal Information. ADVANTA RX DOES NOT
CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD-PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW
THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES
POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION.
Advanta
Rx does not knowingly provide services to minors under 18
If you are a resident of California, the
California Consumer Privacy Act (“CCPA”) provides you with additional rights regarding your Personal
Information. This section describes the Personal Information we collect about you, how we use and
disclose it, and how you can exercise your privacy rights under the CCPA.
Your privacy rights
under the CCPA do not apply to all information that we might collect, use or disclose. For example,
the CCPA does not apply to PHI governed by HIPAA, “medical information” governed by the California
Confidentiality of Medical Information Act (“CMIA”), or other patient information we maintain in the
same manner as PHI or “medical information.” The CCPA also excludes other categories of information.
When we collect, use or disclose information not covered by the CCPA, we do so as described in this
Privacy Policy (excluding this Section IX) and our Notice of Privacy Practices. If you would like to
learn more about how we collect, process, or disclose your information that is not covered by the
CCPA, or to exercise the rights that may be available to you under HIPAA and other laws, please
review this Privacy Policy (excluding this Section IX) and our Notice of Privacy Practices. For your
Personal Information covered by the CCPA, your rights are described below.
In the last twelve
(12) months, we have collected the following categories of Personal Information about you:
-
Identifiers (e.g., name, mailing address, email address, and telephone number, as well as unique
identifiers such as your IP address, cookies or similar data)
- Characteristics of protected
classifications under California or Federal law (e.g., your gender or age)
- Internet or
Other Electronic Network Activity Information (e.g., browsing history, activity, and service pages
visited to help you get started, and information regarding your interactions with our
Platform)
- Geolocation Data
- Professional or employment-related information (e.g.,
your occupation)
- Audio, electronic or similar information when you contact our customer
care center by phone
- Inferences drawn from the information identified above
We
collect this Personal Information directly from you when you provide it to us; automatically as you
navigate through the Platform; or from third party sources to help us determine whether an Advanta
Rx product or service is right for you and to send promotional emails and/or text messages to
customers and prospective customers. For more information about the sources from which we collect
your Personal Information, please see Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW IT IS
COLLECTED above.
We collect and use your Personal Information for our own operational
purposes to provide services to you; audit interactions on the Platform; secure our Platform and
detect, protect, and investigate against security incidents; or improve our Platform (e.g., identify
bugs, repair errors, and ensure that services function as intended). For more information about the
purposes for which we use your Personal Information, please see Section III: HOW WE USE YOUR
INFORMATION above.
The Personal Information we disclose is described in Section IV:
DISCLOSURE OF YOUR INFORMATION above. In the last twelve (12) months, we have disclosed certain
information to third parties (such as our service providers) as set out below for a business or
operational purpose:
Categories of Third-Parties
- Identifiers (e.g., such as your
email address, IP address, account login information, cookies or similar data)
- Service
providers who provide professional or technical support functions; Professional service
organizations; Analytics providers for our Platform.
- Internet or other similar network
activity (e.g., browsing history, activity, and service pages visited to help you get started,
search history, and information regarding your interactions with our Platform)
- Service
providers who provide professional or technical support functions; Analytics providers for our
Platform.
- Geolocation data
- Service providers who provide professional or technical
support functions; Analytics providers for our Platform.
Like many organizations, we engage
third-parties to help deliver interest-based advertisements to you and may make use of third-party
tracking technologies or other online marketing services. In doing so, we may make available or
transfer your Personal Information (e.g., Identifiers such as your IP address, Geolocation data, and
Internet or other similar network activity) to third-parties, such as advertising agencies,
advertising services, analytics providers, sponsored content providers, social media platforms, and
other similar technology companies. In certain cases, sharing data with these providers could be
considered a “sale” under CCPA even though it is not a sale in the traditional sense. In the prior
twelve (12) months, we may have sold (as defined by the CCPA) or disclosed for consideration certain
categories of your Personal Information.
If you are a California resident, you have the following
rights:
- Right to Know: You have the right to know about the Personal Information we
collect, use, and disclose about you in the twelve (12) months preceding your request. Upon
verifying your identity, we will provide you with the specific pieces of Personal Information we
have collected about you. We also will disclose the categories of Personal Information we have
collected about you and purposes for doing so; the categories of sources of that data; the
categories of third parties with whom we shared it for a business purpose and our purposes for doing
so; and the categories of third parties to whom we sold Personal Information and our purposes for
doing so.
- Right to Deletion: You have the right to request that we delete the Personal
Information we collect about you. We will honor your request unless an exception applies, such as
when the information is necessary to complete the transaction or contract for which it was
collected.
- Right to Opt-out of the Sale: You have the right to request that we do not sell
your Personal Information to third parties. While we do not “sell” your data in the traditional
sense, the CCPA defines this term broadly to include our use of certain third-party advertising and
marketing services as described above.
- Right to Non-Discrimination: We do not discriminate
against you for exercising any of your privacy rights under CCPA or applicable law, including
discrimination in the form of: denying you goods or services; charging you different prices or rates
for goods or services, including through the use of discounts or other benefits or imposing
penalties; providing you a different level of quality of goods or services; or suggesting that you
will receive a different price or rate for goods or services or a different level of quality of
goods or services.
- For “Right to Know” and “Right to Deletion” requests, visit and complete
a request by writing to the Compliance Officer by writing to privacy@advantarx.com. We must verify your identity or authority to make
the request and confirm the Personal Information relates to you, or others. To do so, we collect
your name, e-mail address, phone number to verify your identity. We also may contact you by e-mail
or by telephone to verify your identity and ask you additional questions so that we can match your
identity with the data we have about you. In some instances, we may ask you to declare under penalty
of perjury that you are the consumer whose Personal Information is the subject of the
request.
- You also may designate an authorized agent to make a request for you. To use
authorized agent, you or your authorized agent must:
submit proof that the authorized agent is
registered with the California Secretary of State and that you have authorized be able to act on
your behalf,
submit evidence that you have provided the authorized agent with power of
attorney pursuant to the California Probate Code, or
provide the authorized agent written and
signed permission to act on your behalf, verify your identity with us, and directly confirm with us
that you have provided the authorized agent permission to submit the request.
We may deny a
request from an authorized agent who does not submit sufficient proof to act on your
behalf.
- For “Right to Opt-out of the Sale” requests, please note that we collect cookies on
our website, our iOS mobile app, and our mobile web app, and each requires a separate opt-out from
you. You may request to opt-out of these cookies on this website by clicking CCPA Do Not Sell My
Personal Information and changing your cookie settings, by clicking the “CCPA Do Not Sell My
Personal Information” link from the footer of this website and modifying your cookie settings. You
may request to opt-out of the cookies in our mobile web app, which includes our Android mobile
application, by clicking on the “CCPA: Do Not Sell My Personal Information” link from the mobile web
app services landing page and modifying your cookie settings. You may request to opt out of these
cookies in our iOS app by going to your iOS Settings > Advanta Rx and turning “Allow Tracking”
off or by clicking on the “CCPA: Do Not Sell My Personal Information” link from the Advanta Rx
services screen and following instructions. Please note: for iOS app users who currently use a
version of iOS that predates iOS 14, your operating system will not function as described above. We
have turned off all third-party Targeting Cookies for you until you update to iOS 14. Please refer
to Section V: CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION for more information about
other choices you may have for managing the collection of your Personal Information for analytics
and advertising purposes.
We reserve the right to change this Privacy Policy at any time. It is our
policy to post any changes we make to our Privacy Policy on this page. The date this Privacy Policy
was last modified is identified at the top of the page. You are responsible for ensuring we have an
up-to-date, active, and deliverable email address for you, and for periodically monitoring and
reviewing any updates to this Privacy Policy. Your continued use of our Platform after such
amendments will be deemed your acknowledgement of these changes to this Privacy Policy.
If you have any questions or
comments about this Privacy Policy and our privacy practices, please message us through the Platform
or contact us at privacy@advantarx.com. For California Residents with questions or
comments about this Privacy Policy and the CCPA, please contact us at: privacy@advantarx.com
